Insurance products today are an important — and growing — component of an individual’s financial and life planning process. Global economic events, technological sophistication and the general increase in population longevity have contributed to an array of challenges for providers of insurance products.
We build on our deep experience in the mutual fund, retirement, and healthcare industries to bring a unique set of solutions to insurance providers. We provide outsourced technology and processing solutions across the global insurance industry — supporting both distribution channels and insurance carrier home office functions.
- Business Process Solutions
- Distribution Support
- Global IT Sourcing
- Global Policy Administration
Our solutions are developed to help you achieve your business goals through exceptional customer communications. From campaign design and execution, analytics and consulting, to fulfillment and direct mail solutions, we offer a full range of customer communications solutions in the U.S., Canadian and U.K. markets.
Business Process Solutions
With many insurance operations running at a zero or negative margin, and with the rise of insurance aggregators, competition within the industry is stronger than ever. Those looking to differentiate themselves from the competition must be able to meet customer demands by delivering new products to market faster.
Selecting the right technology solution can give you that advantage - helping you control costs, meet customer expectations, achieve compliance with regulation, and stay ahead of the growing risk of collaborative fraud.
AWD helps allow you to apply continuous process improvement to claims and policy administration, customer on-boarding, and underwriting operations. AWD will also help you deal with customer interactions and complaints fairly and quickly, using consistent, recorded data, and help you anticipate and avoid regulatory breaches.
Spend less time managing information and more time focused on how to grow your business. Our solutions focus on providing asset management companies, broker dealers and financial advisors convenient, cost-effective access to critical information, superior levels of service and automation to address regulatory, customer service and business strategy needs.
Learn more about our solutions
Global IT Sourcing
These days “normal business hours” are no longer 9-5 and business can be done from virtually anywhere. Dynamic technology trends, on-demand access to information 24 hours a day, physical location independency and the pressing urgency to do more with less culminate in a need for experienced and knowledgeable people to help you meet business objectives.
Global Policy Administration
We provide an established and robust technology platform that is endorsed by a respected selection of leading institutions in the market. IFDS Percana supplies solutions to the global life and pensions industry for both open and closed books of business.