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Market Insights

Market Insights

Industry Solutions

We leverage our technological and market expertise to help our clients address their market-specific customer communications challenges. 

businessWithin the business services market, our clients include companies in:

  • Asset management
  • Brokerage
  • Retirement
  • Insurance
  • Healthcare


customer serviceWithin the consumer services market, our clients include firms in:

  • Cable broadcasting
  • Consumer finance
  • Credit card
  • Mobile telecommunications
  • Retail banking
  • Utilities
  • Wealth management

marketingWithin the consumer marketing sector – where effective one-to-one communication is critical – our clients include organizations in: 

  • Retail
  • Travel
  • Charity
  • Automotive

Utilities: Engaging Targeted Marketing

Outsourcing saves a mid-sized utility more than $1 million with targeted marketing

Utilities: Converting Customers to Online

Driving continuous, month over month increases in online adoption

Telecommunications: Optimizing Statement Design

Optimizing 26 million print and ebills for a better customer experience

Telecommunications: Outsourcing 84 Million Accounts in Two

Creating 84 million efficiencies, one sheet at a time

Telecommunications: Decreasing Mailing Costs and Improving Efficiency

Migrating to a customer communications specialist-and savings millions

Insurance: Outsourcing to Cut Costs and Improve

Using technology to update insurance document production

Financial Services: Increasing eAdoption with Innovative

Leveraging the envelope helps a company exceed its e-adoption goals

Financial Services: Outsourcing for Print and Mail

Enabling multiple banks to print under the same roof

Consumer Finance: Increasing Online Billing

Driving industry leading adoption of online bill payment

Digital Television: Increasing Revenue with Promotions

Generating $1 million in revenue with new printing technologies

Billing: Reducing Returned Mail

Biller reaps the benefits of returned mail processing

Asset Management: Keeping Customer Information

Increasing security while balancing portability

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