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Claims Handling Checklist

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Claims handling is central to any insurer’s success. For customers, nothing is more important – except maybe the cost of their premiums - and for insurers, claims are their most significant expense. Insurers therefore need to have high quality claims settlement systems in place to keep customers happy whilst also controlling costs and reducing indemnity leakage.

Recent reviews by regulatory bodies have revealed that a significant number of claims took longer than necessary to settle because of poor claims management. Problems in this area are often caused by systems that inhibit, rather than facilitate, efficient claims handling.

DST's Claims Handling Checklist will help you to address these issues by identifying where your systems could be hindering the drive for a more profitable business.

Complete the form to download the checklist > > >

Claims Handling Checklist


Related Pages

Research - Consumers, Claims and Key Concerns
Industry Solutions - Insurance
AWD Claims Processing
AWD - Business Process Management (BPM)

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